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Find answers to common questions about AssessEEZ platform and services

Help Topics

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General

Basic information about AssessEEZ platform and general questions.

Assessment & Quality Assurance

Questions about assessment processes and quality assurance procedures.

Technical & Security

Technical specifications, security measures, and platform hosting details.

Pricing & Licensing

Information about pricing models, licensing, and payment options.

Support & Resources

Support options, training resources, and help documentation.

Frequently Asked Questions

View the most important questions that users ask frequently.

Frequently Asked Questions

Find quick answers to the most common questions about AssessEEZ

AssessEEZ is a digital platform designed to streamline portfolio-based assessments for educational institutions and training centres.

Enhanced user experience, improved assessment efficiency, robust quality assurance, and compliance with awarding body requirements.

Absolutely, please send us email (registration@assesseez.co.uk) or simply send a WhatsApp message to +447751137306 to discuss.

You will be given the login credentials for the Main Admin user. They can subsequently create accounts for Learners, Assessors, IQAs, EQAs and Sub-Admins through the platform's user management dashboard.

The primary roles are Admin, Learner, Assessor, IQA, and EQAs and Sub-Admin, each with tailored permissions.

No, there can be only a single role assumed by a user with a unique email ID. If you want an assessor for Qualification 1 to be an IQA for Qualification 2, you will need to register the user with another email ID.

User permissions are assigned in the application logic and code. Admin account can only create specific user type e.g., learners, Assessors, IQAs, EQAs, and sub-admin users.

Learners upload evidence against specific assessment criteria through their personalized dashboard.

Yes, Assessors can offer actionable feedback on submissions to support Learner improvement.

IQAs ensure quality by reviewing Assessor decisions and providing feedback.

The platform is designed to meet and exceed awarding body requirements for portfolio-based assessments.

Yes, with controlled visibility to maintain confidentiality.

Our platform is hosted on secure, renowned AWS Servers to ensure high uptime and data safety.

AssessEEZ employs end-to-end encryption, regular backups, and more, to safeguard user data.

Yes, we are compliant with GDPR, data protection regulations.

Currently we do not provide any API's for integration with the customers' existing applications.

Our platform is optimized for the latest versions of Chrome, Firefox, Safari, and Edge, on desktop/laptops only.

Our pricing is £20 + VAT per Learner, with free accounts for Assessors, IQAs, EQAs, and Sub-Admins.

Yes, please contact us to discuss custom pricing for your institution.

Our Fair Usage Policy outlines the terms for reasonable use of AssessEEZ.

It is pay as you go model. You will only pay for the number of learners' registrations. When you do not register, you do not pay.

There is no hidden fee.

We provide email, phone, and live chat support, as well as a comprehensive knowledge base.

Yes, please contact us to arrange custom training or onboarding.

Please use our Support Form or contact our support team directly.

Yes, please visit our Blog for the latest news on updates and new features.

The Learners submission data shall be available on AssessEEZ for 3 years.

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