Privacy Policy

1. Introduction

Paradigm Qualifications Ltd. ("we," "us," or "our") operates AssessEEZ, an online platform for educational assessment and qualification management. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services.

2. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number, and payment details provided during registration or subscription.
• Learner Data: Assessment records, qualifications, and other educational data uploaded by users.
• Usage Data: IP address, browser type, pages visited, and interactions with the platform.
• Cookies: We use cookies to enhance user experience and track usage patterns. You can manage cookie preferences through your browser settings.

3. How We Use Your Information

We use your information to:

• Provide and improve our services, including assessment management and user support.
• Process payments and manage subscriptions.
• Communicate with you about updates, promotions, or support issues.
• Analyze usage to enhance platform performance and user experience.
• Comply with legal obligations and protect our rights.

4. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party vendors who assist with payment processing, hosting, or analytics.
• Educational Partners: Awarding bodies or institutions, only with your consent or as required by your use of the platform.
• Legal Authorities: When required by law or to protect our rights and safety.

We do not sell your personal information to third parties.

5. Data Security

We implement industry-standard security measures, including encryption and access controls, to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Under applicable data protection laws, you may have the right to:

• Access, correct, or delete your personal information.
• Object to or restrict certain processing activities.
• Request data portability.
• Withdraw consent, where processing is based on consent.

To exercise these rights, contact us at support@assesseez.co.uk.

7. Data Retention

We retain personal information for as long as necessary to provide our services or comply with legal obligations. Learner data is retained for up to 3 years after account inactivity, unless otherwise required by law.

8. International Data Transfers

Your data may be transferred to and processed in countries outside the UK or EU, where data protection laws may differ. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the platform constitutes acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:
Paradigm Qualifications Ltd.
Email: support@assesseez.co.uk
Address: Office 333, Davidson House, The Forbury, Reading RG1 3EU United Kingdom.